Sentai was founded as an organization dedicated to providing our customers with exceptional service and support. We quickly realized that the software that many of our customers were using was either adapted from generic applications or from other industries. Sentai collaborated with these customers, as we still do today by means of our regular Steering Committee meetings, to create software that was designed to meet the needs specific to this industry from the ground up. Over the last 25 years, Sentai's software has continued to evolve to keep you ahead of the curve.
The word sentai can be translated literally as "a task force". At Sentai, our task force is made up of "Real People", which means that when you work with Sentai, you will build long-term working relationships with our dedicated, expert support staff. Our strong team will implement your retail and wholesale distribution software by means of our Companion Implementation Program and provide you with expert support as you upgrade to the latest releases of our software, working with you to resolve any issues that you may come across as you increase the efficiency and profitability of your business.
Our Client Focus
Our promise of "Real People" means that we can assist you in every aspect of your software requirements from implementation through to training, maintenance support, configuration, enhancement, hardware set-up, system administration, and a wide variety of flexible short and long-term ASP and co-hosting solutions. "Real Solutions" means that our inventory management software solutions were architected from the ground up to maximize the efficiency and profitability of fast growing companies involved in distribution and light assembly. Sentai provides solutions that have almost everything you need right out of the box but that can be efficiently adapted to the unique needs of your specific business model. Our applications contain features such as integrated multi-currency, multi-language, ultra-thin client, ultra-low maintenance with full customer configurability, and multiple front end capability. We promise to provide you with "Real Solutions" that will increase your stock carrying efficiency with the rock solid reliability and pinpoint accuracy that are fundamental to successful ERP and Warehouse Management operations.
Your Success
Our approach really works! With sales, support, and development centers distributed across North America, Sentai applications manage the business on over 14,000 desktops in multiple languages. Sentai's Trax Distribution:Solutions software makes use of an RDBMS that is used in 80% of Fortune 100 companies at over 100,000 sites in 120 countries worldwide. If you need a Task Force that can efficiently deliver flexible, efficient, rock solid solutions through experienced, dedicated people who are a pleasure to work with, turn to Sentai.