Compass Ecommerce:Solutions - Business to Business (B2B)

Compass Ecommerce:Solutions allow you to reflect your normal day-to-day operations directly onto your web presence based on the processes that you choose to make available

In the majority of Ecommerce solutions offered today, there is a need to duplicate, replicate, and update two separate sets of business logic and databases.

Usually, business logic and rules, (such as pricing for specific customers or customer groups, rules for grace days and credit holds, promised delivery dates, and product visibility or availability), are maintained as a matter of course in your ERP system but must be constantly replicated and updated for your web customers as your enterprise evolves. Not so with Compass Ecommerce:Solutions.

With Compass Ecommerce:Solutions, there is a single point of maintenance: Your regular day-to-day business procedures automatically maintain the web site so that your customer service staff will be seeing the same data as your web clients with no chance of inconsistency or delay. Account customer credit controls continue to be completely managed by your accounting department whether the customer contacts you by phone, in person, or via the web.

Product price maintenance in the branches and at head office will continue to be a result of the normal day-to-day mass price update routines. Customer group or customer specific prices are simply reflected on the web just like they are in your Trax Distribution:Solutions' user interface.

As a Trax Distribution:Solutions' customer, you can choose how much information you wish to display to your clients because there are no limits. You are able to

  • present current information on accounts
  • allow customers to check order status
  • present customer specific pricing
  • dynamically present web specials by category
  • conduct transactions by location
  • display the date of availability for out of stock items
  • track shipping through links to couriers' waybills
  • increase sales by automatically presenting complimentary products

On-line credit card transactions are fully supported
Sentai has recently completed the integration to the largest and most widely used on-line processor, Authorize.Net. The integration is included in the cost of the Compass Ecommerce:Solutions licenses.  Authorize.Net provides Internet Protocol (IP) payment gateway services that enable merchants to authorize, settle, and manage credit card or electronic check transactions on-line.