Compass Ecommerce:Solutions - Web Server Hosting

Sentai offers Trax Distribution:Solutions and Compass Ecommerce:Solutions full hosting and service provision solutions. Sentai customers can now take advantage of Sentai's ultra fast internet connections and redundant/secure co-locations. Sentai Systems Administration experts can monitor the performance and backups on a daily, weekly, or monthly basis. 

If the Trax Distribution:Solutions and Compass Ecommerce:Solutions servers are in different physical locations, VPN support is recommended.

Provided below is an itemized outline of a sample of a proposal for hosting and related services.

Component per month fee
 Comments
Virtual Compass Ecommerce:Solutions Server Facilities ProvisionInternet Access Compass Ecommerce:Solutions System Administration VPN Support 

TBD

Virtualized Compass Ecommerce:Solutions Server Managed by Sentai includes:

  • System and database backup monitor and verification (including a once a month restore test)
  • Static IP address for Compass Ecommerce:Solutions site
  • Secure, encrypted communication between Compass Ecommerce:Solutions and Trax Distribution:Solutions server
  • Monitor critical services availability (Telnet, SMTP, POP, HTTP etc)
  • Monitor disk space usage
  • Monitor O/S subsystem performance
  • Notification of critical updates
  • User account management
  • Create/modify/delete user accounts
  • Create/modify/delete groups
  • Manage user accounts/group privileges
  • Password management
  • Proactive problem resolution
  • Compass Ecommerce:Solutions restore in event of system failure
Notes:
Excludes services external to Sentai data center.
Excludes Compass Ecommerce:Solutions licensing, 3rd party licenses, Compass Ecommerce:Solutions configuration, implementation, and training.
Customer responsibilities include
Direct purchase, lease, or rental of server with internal hard drives. Sentai will assist with specification.
3rd Party software.
Compass Ecommerce:Solutions implementation and training costs.

Customer internal support at customer site. Internet connectivity between Trax Distribution:Solutions host server and Sentai Data Center.